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EMPLOYEES
AND CHALLENGES OF DECISION MAKING IN PUBLIC SERVICE
ABSTRACT
Decision is
the point at which plans, policies and objectives are translated into concrete
action. It is noted that Managers, do
consider decision making to be the heart of their job in that they must always
choose what is to be done, they influences the ordinary employees in decision
making.
The
objective of the research is to know the impact of employees participation in
decision making on organizational productivity in Nigerian public sector
organizations.
Structural
questionnaires were administered to 210 respondents which include the
management (senior) and intermediate staff of the company, through the
employees participating in the decision making will result to high productivity
in the organization.
Data
collected are analysed in a tabular form using a simple percentage of formular
to get the findings. The results were
discussed in terms of the need for the employee to participate in the decision
making in an organization to boost productivity.
TABLE OF
CONTENTS
Cover page
Title page
Approval
page
Dedication
Acknowledgement
Abstract
Table of
contents
List of
Tables
CHAPTER ONE:
1.0
Introduction
1.1 Background of study
1.2 Statement of problems
1.3 Purpose of the study
1.4 Scope of the study
1.5 Research Hypothesis
1.6 Significance of the study
1.7 Limitation of the study
1.8 Definition of Terms
CHAPTER TWO
2.0
Review of
Related Literature
2.1 The Concept of participation
2.2 Factors that influence participation
2.3 Prerequisites for participation
2.4 Forms of Employees participation
2.5 Different needs for participation
2.6 View Expressed
2.7 Constraints to participate
2.8 Argument for participation
2.9 Argument against participation
References
CHAPTER THREE
3.0
Research
Design and Methodology
3.1 Research Design
3.2 Area of the study
3.3 Population of the study
3.4 Sample and Sampling procedure
3.5 Instrument for data collection
3.6 Validation of the instrument
3.7 Reliability of the instrument
3.8
Method of
data collection
3.9
Method of
data analysis
References
CHAPTER FOUR
4.0
Data
Presentation and Analysis
4.1 Presentation and Analysis of Data
4.2 Testing of Hypothesis
4.3 Summary of Results
References
CHAPTER FIVE
5.0
Discussion,
Recommendation and Conclusion
5.1 Discussion of Result/Findings
5.2 Conclusion
5.3 Implications of Result/Findings
5.4 Recommendations
5.5 Suggestions for further research
Bibliography
Appendix
Appendix
CHAPTER ONE
1.1
BACKGROUND OF THE STUDY:
It should be known first that a decision is a
choice whereby a person forms a conclusion about a situation Costello, I Wand
Zalkind, S.S. (1963 p. 334), confined the term decision making, to a choice
process, choosing one from among several possibilities. However, election theory in Costello, T.W. et
al (1963, p. 387) largely considers decision as asking the process of making a
single choice among course of action at a particular point in time. This depicts a course of behaviour about what
must be done or vice versa.
Decision, however, is the point at which
plans, policies and objectives are translated into concrete actions. Planning engenders decision guided by company
policy and objectives, policies, procedures and programmes. The aim of decision making is to channel
human behaviour towards a future goal.
Decision making is one of the most germane
activities of management. It has been
the preoccupation of all the management of multifarious organization ranging
from small-scale organization to multinational corporations.
Managers many at times consider decision
making to be the heart of their job in that they must always choose what is to
be done, who will do it, when, where and most of the time how it will be done.
Traditionally, managers influence the ordinary
employees and specifically, their immediate subordinate in the
organization. This has resulted in
managers making natural decision even in area affecting their
subordinates. In
Additionally, the Japanese management WSES
decision making by concensus in which lower – level employee initiate the
reaches the desk of the top executive.
If the proposal is approved, it is returned to the initiator for implementation.
It is in this context, that the researcher
wishes to assess the impact of employees participation in decision making on
organisational productivity in Nigerian Public Sector organization, using
Anammco Company as a case study.
1.2 STATEMENTOF
THE PROBLEM:
There has been a lot of controversy as to
whether an employee should participate in managerial decision making or
not. Some writers argued that employees
where it affects them or their jobs, it is expected that such participation
will serve as training and testing ground for future members of upper
management.
In
1.3 PURPOSE
OF THE STUDY:
The general purpose of this empirical study
is to assess the impact of employees participation in managerial decision
making in public sector organization in
1. To
assess the impact of employees participation in management decision making.
2. To
ascertain the impact of employees participation or non-participation in
management decision on productivity of the organization.
3. To
make recommendation based on the research findings.
1.4
SCOPE OF THE STUDY:
This research work focuses particularly on
the impact of employees participation in decision making and organizational
productivity using Anammco Company,
1.5
RESEARCH QUESTIONS:
In a view to accomplishing this research work
effectively, the research poses the following:
1. Do
management staff make decision without per and post discussion and consultation
with employees?
2. Do
management change decision when rejected by employees?
3. To
what extent do employees participate in decision making?
4. How
often do employees meet to discuss without managers?
1.6
RESEARCH HYPOTHESIS:
The researcher formulates the following
hypothesis base on the objectives and problems of this research work.
Ho: Management staff makes decision without per and post discussion
and consultation with employees.
1.7
SIGNIFICANCE OF THE STUDY:
This research work will be relevant to the
managers and employees of Anammco Company.
It will also be beneficial to other public
sector organization in
1.8
LIMITATION OF THE STUDY:
A work of this nature is not easy to
consummate or accomplish. And, as a
result, financial problem, time constriaints, apathy on the part of the
respondents and bureaucratic procedures involved in releasing data seriously
affected the study.
1.9 DEFINITION
OF TERMS:
1. Decision Making: The selection from among alternative of
a course of action.
2. Management: Management is made up of top and middle
level
management.
Top management include shareholder, Board of Directors, Managing Director,
or Chief Executive/General Manager (i.e management above departmental level),
middle management includes Heads of Department, Managers, Deputy and Assistant
Managers.
3. Productivity: A measure of how well resources are
brought
together in organization and utilized for
accomplish a set of results.
4. Germane: Relevant,
important, pertinent.
5. Heart of their job: As it is used in the research work means
their main job.
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