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   TABLE OF CONTENT: CHAPTER ONE INTRODUCTION 1.1    
  Background of the Study 1.2     Statement
  of the Research Problem 1.3    
  Objectives of the Study 1.4    
  Significance of the Study 1.5     Research
  Questions 1.6     Research
  Hypothesis 1.7    
  Conceptual and Operational Definition 1.8    
  Assumptions 1.9    
  Limitations of the Study   CHAPTER TWO LITERATURE REVIEW 2.1     Sources
  of Literature 2.2     The
  Review 2.3     Summary
  of Literature Review   CHAPTER THREE RESEARCH METHODOLOGY 3.1     Research
  Method 3.2     Research
  Design 3.3     Research
  Sample 3.4     Measuring
  Instrument 3.5     Data
  Collection 3.6     Data
  Analysis 3.7     Expected
  Result CHAPTER FOUR DATA ANALYSIS AND RESULTS 4.1     Data
  Analysis 4.2     Results 4.3    
  Discussion CHAPTER FIVE SUMMARY AND RECOMMENDATIONS 5.1     Summary 5.2     Recommendations
  for Further Study Bibliography    | 
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   CHAPTER
  ONE  | 
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   INTRODUCTION         BACKGROUND OF STUDY         It
  is the responsibility of every industry to have a cordial relationship with
  their employees and their external environment ie the general public.  With reference  to 
  relationship as regards the employees, it involves a harmonious
  co-existence between the employees and the management  for external environment ie the general
  public, it is done by feeding the public with the necessary information they
  need about the industry as well as making their polices and programmes
  clearly understood.          According to British  institute dictionary; “ public relations is
  defined as a liberate, planned and sustained effort  to establish and maintain understanding
  between an  organization  and it’s public”.  Again, another  definitions was put forth by Philip Leslay.  According to him, public relations is a
  thing that helps an organization and it’s public accommodate each
  other”.  Moreso, the American
  association of public relation practitioners defined public relations as
  “Doing  the right thing and letting
  people know about it ie applying the golden rule in our every day activities.         From the above stated definitions, it
  is worthy of note  that the importance
  of public relations department in an industry cannot be over –emphasized.
  Thus, it aids in the sustenance of understanding and harmony amongst the
  employees of an industry as well as that of the general  public. 
  Moreso, it makes much  for
  industrial  harmony especially during a
  period of crises and depression. 
  Furthermore, there is need for public relations department in both
  public and privately owned industries. 
  This is because this department acts as a link between the industry
  and the audience in that it monitors the feedback process and applies the
  necessary tools and techniques needed towards the achievement of mutual
  understanding through constant communication.         This research  is aimed at working into the importance of
  public relations department in an industry, the practice, activities and
  objectives of public relations in an effort to maintain industrial harmony
  amongst the industries and the general public the problems encountered  by this department and the possible
  solutions to those problems. STATEMENT
  OF THE RESEARCH PROBLEM;         In  third world countries of which Nigeria is
  amongst, public relations have been 
  mistaken for publicity, product promotion, advertising, marketing and
  even propaganda in both public and privately owned industries.  But it is quite clear that public relation
  is a combination of all of the above and even more.         Again many people think that public
  relations involves a parade of pretty, elegant and sophisticated  ladies with either diploma or
  university  degree in any discipline in
  order to earn  attention.  This is very wrong because public relations
  and the messages they carry are all based on truth and carrying out research.         OBJECTIVE OF STUDY         This
  research work is aimed examining and recommending suggested  solutions to the problems encountered by
  the public relations depart.   In  the light of this, the objectives of  study are: -       To find out the problems encountered by
  this unit in an  industry and proffer
  solutions to the problems where necessary. -                 
  To sensitize participants on many approaches for effective communication,
  capable of maintaining hormonal coordination 
  in an industry. -                 
  To educate the chief executive officers on the importance of this department
  and  how to treat the employees in this
  department to achieve the very best for themselves. -                 
  To ascertain  whether public relation
  practitioners are on the right track towards achieving their set objectives.          SIGNIFCANCE OF STUDY;
          As
  earlier stated, public relations has been defined by experts as a “
  deliberate, planned and sustained efforts to establish and maintain mutual
  understanding between an organization and it’s public.  It is based on this that public
  relations  can be viewed from the
  following perspectives and terms; -                 
  The enhancement of the idea of dispute settlement through non-violent means
  if it is in a welfare industry. -                    The goals of the general welfare of the
  industry and the entire population. -                 
  The advancement  at the grass roots of
  the aim to change a particular product if in a product industry. -                 
  The advancement of the idea of clean and healthy environment, if  it is in a sanitary industry. -                 
  The goal of rural agricultural and infrastructural development, if it is an
  agricultural sector. The
  work of a public relation practitioner in this context is the totality of
  concerted efforts by the industries 
  to  establish appropriate and
  effective communication system that will enable it’s various public to
  develop a common definition of the meaning and goal of these programmes.  Moreso, it is expected  of each functionary to successfully execute
  the programmes and most importantly the acceptance of these programmes by the
  public which are the ultimate beneficiaries of the programmes.         RESEARCH QUESTIONS;
           Do you think that public relations is
  really an important tool for industrial harmony? -                 
  Do you feel that the establishment of public relations department in an
  organization will help the organization in achieving  their set objectives? -                 
  Do you agree with this statement; efficiency of an industry depends           FORMULATION OF HYPOTHESIS
   HO>
  Represent null hypothesis H1-
  H4 > Represent alternative hypothesis.  Hypothesis (1) H1
  > public relations is a tool  for
  industrial harmony. Ho
  > public relation is not a tool for industrial harmony. H2
  > public relations has positive effect on the overall performance of an
  industry.   Ho
  > public relations does not have positive effect on the overall
  performance an industry. H3
  > public relation is a tool for modifying 
  the publics’ attitude and executing programmes to earn public
  acceptance. Ho
  > Public relation is not a tool for modifying the publics’ attitude and
  executing programmes to earn public acceptance. H4  > public relations practitioners are on
  the right track towards achieving the aims. Ho
  >  Public relations practitioners
  are not on the right track towards achieving their aims.    | 
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